Join Our Team
We are looking for creative, confident, clever people to join our team! Briefly about us, we are a designer brand with a showroom in Boston, woman owned, small business, in constant operation in the South End since November of 2005. We offer a creative, fast paced environment that plays to your strengths while adding new skills to your repertoire. If you're passionate about what you do, motivated to learn new things, and ready to meet every challenge - we want to meet you!
Please send your resume in a PDF format, along with a cover letter telling us why you're a perfect fit for the position. Send it to [email protected] Subject: Careers
Open Positions
Service Manager (Full Time)
Client Relations Specialist (Part Time or Full Time)
Service Manager In-Showroom Boston MA
Laura Preshong is an ethical, designer fine jewelry brand specializing in customer relations, ethical sourcing of materials and gemstones, with a showroom in Boston. We are currently looking for an enthusiastic, professional to manage the day to day operations and assist clients by appointment in our Boston showroom.
Overall Duties to Include, but are not exclusive to the following:
● Sales, Customer Service, In Depth Product Knowledge, Brand Message
● Marketing, Sales Tracking, Sales Goals
● Daily Communications with Clients, Appointment Management
● Employee Management, Staffing(hiring, training, daily management)
● Staff meetings and training
● Self-lead training to stay up on Bridal and Wedding trends as well as diamonds and gemstones
● Physical store maintenance such as window and case displays
Key Responsibilities:
● Participate in and oversee appointments with clients in the showroom
● Develop in-depth knowledge of the Laura Preshong Brand and Ethical Practices
● Assist with remote client sales via email, website, phone, and video communication
● Build clientele and provide an excellent experience for our showroom and on-line guests
● Maintain the overall gallery space, displays, inventory, and assist with order management
● Build, direct and assist team for success
Brand Experience
● Expert on product, processes, and policies
● Strong understanding of current engagement and wedding band trends
● Strong understanding of the LP Client and the appeal of LP Brand to that market
● Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the
business
Your Crew
● Oversee recruiting, hiring, and retention of talent
● Recognizes and develops talented individuals for advancement and growth
● Leads by example and fosters an environment of self-awareness and self- development
● Promotes an environment of collaboration, inspiration and teaching
● Manages schedules, requests for time off
Leadership
● Builds and maintains productive relationships with crew
● Communicates company, and store goals consistently and effectively
● Possesses strong assessment, decision-making, and communication skills
● Is an entrepreneur, takes smart risks with measurable results
● Creates and maintains an environment of action and accountability
Client Experience
● Cultivates an environment of genuine customer connection by demonstrating extraordinary service and leading by example
● Acts as a brand ambassador reflective of the company values and aesthetic
● Understands multi-channel business - implements processes and utilizes tools to better service the customer
● Supports store team to engage in social media platforms
● Teaches and guides client through diamond and ring purchases
Overall
● Develops and executes merchandising, floor planning, case and window display
● Manages office and general supplies
● Manages client leads and visit follow ups
● Manages client communication and inquiry via email, telephone and ZoomAbout Us
- We are truly committed to the customer experience, ethical sourcing and unique, original jewelry design. We are a local, woman-owned business in the South End since 2005.
- Our workplace environment is one of respect and encouragement. We are team-oriented, and collaborative in a small business atmosphere.
- We enjoy a lively workspace, where we both create the jewelry and manage the business that supports it.
- There is room for growth within our growing company!
Please send your resume and a cover letter telling us about yourself and why you think you would be great for the position to [email protected] Subject 'Careers'
You must be available to interview and work in Boston during business hours. Competitive Hourly, Non-commission, Benefits
Client Relations Specialist - Boston Ma
Client Relations - In-Person - Boston Ma
Are you a creative professional who LOVES working in a Small Business? We are looking for you!
- Prior sales experience in jewelry, gemology or other luxury or designer brand
- Experience with brand/product education and sales
- Strong communication and writing skills, and the ability to work independently
- Trustworthy, considerate, and enthusiastic personality
- Flexible availability(including Saturday) and always punctual
- Comfortable with a Mac, Google Drive and spreadsheets
- Organized, efficient and a quick learner
Key Responsibilities:
- Appointments with clients in the showroom
- Guide clients through engagement and diamond selection and online platform
- Develop in-depth knowledge of the Laura Preshong Brand and Ethical Practices
- Assist with remote client sales via email, website, phone, and video communication
- Build clientele and provide an excellent experience for our showroom and on-line guests
- Maintain the overall gallery space, displays, inventory and merchandising
- Ability to communicate with team members and work independently
About Us
- We are truly committed to the customer experience, ethical sourcing and unique, original jewelry design. We are a local, woman-owned business in the South End since 2005.
- Our workplace environment is one of respect and encouragement. We are team-oriented, and collaborative in a small business atmosphere.
- We enjoy a lively workspace, where we both create the jewelry and manage the business that supports it.
- There is room for growth within our growing company!
- Please send your resume and a cover letter telling us about yourself and why you think you would be great for the position to [email protected] Subject 'Careers'
You must be available to interview and work in Boston, Thursday, Friday and Saturday 10 to 6:30/7PM. Competitive Hourly Non-commission Benefits
